TVU One FHD and 4K Software User Guide

Chapter 1 – Introduction, setup, and base operation

TVU One represents a tremendous leap forward in professional live video streaming solutions. Choose from one of two TVU One transmitter models; the TVU One FHD and the TVU One 4K (also referred to as packs) in this document. The TVU One transmitter is 5G ready with UHD quality and sub-second latency.

Product overview

TVU One 4K delivers high-definition picture quality with 0.5-second latency at 3 Mbps within an ultra-compact, rugged hardware design. The TVU One FHD and 4K transmitters use the H.265/HEVC or H.264 encoding and compression standard to deliver greater efficiency in data use and increased transmission stability.

The H.265 hardware encoding chip delivers full broadcast quality in 4K, 10-bit true 60 fps video at as low as 3 Mbps with proven patented Inverse StatMux Plus technology, IS+.
IS+ is the ultimate transmission algorithm. TVU One 4K uses less data and combats packet loss to achieve transmissions with virtually zero latency, down to 0.5 seconds, even in a moving vehicle or when going live in 4K. The TVU One FHD transmitter can also transmit live 1080p-60 at as low as 800 Kbps.

With TVU One, live video broadcasters can fully leverage the versatility of a small, lightweight, IP-based high-definition video field transmitter without sacrificing performance, features, or picture quality. Both TVU One transmitter models simultaneously aggregate up to 12 data connections and can obtain bandwidth from anywhere: cellular 3G/4G/5G LTE, WiFi, Ethernet, or satellite.

The TVU One 4K and FHD models have 100% more battery life than their predecessors, up to 4 hours and 30 minutes of live transmission, to give you more time for going live, recording, or transferring files. The TVU One FHD can communicate using IFB and bidirectional VoIP between the studio and the field operator without latency.

Real-time dual encoding makes it possible to go live under any network conditions by simultaneously recording a full HD copy of your video for later download.

Features, contents, and functions overview

Transmitter enhancements and new features:

TVU One model 4K

• Rugged chassis CNCed from high-density aluminum
• The first and smallest 5G ready, 4K p60 live transmission device compatible with more devices and video formats than ever before
• Reliable low-latency, high-quality transmission. True 60 frame per second (full motion) 4K
• Support for up to 12 data connections; 6 embedded nano (4ff) modems (2 for 5G), 4 external USB, WiFi, and Ethernet
• USB WiFi adapter support
• VLAN mode, which connects to a receiver’s VLAN without having a router data plan
• Supports LTE Category 12 global modems
• Type 10 Micro SD support for up to 8 hours of high-quality video storage. Pack ships with a 128 GB SD card.
• On-board SDI and HDMI input
• Encodes at 4K 60p and 1080p
• HEVC/H.265 or H.264 video compression
• Lower power consumption internal battery supports up to 4.5 hours of live 4K transmission
• Portable with one-button operation
• 5G ready
• Auto Sync support via USB drive
• Audio-only transmission mode support
• RVF adapter status and version display (v6.8.2 and v7.0) Supports RVF control via touch screen. Includes an RVF option to support viewing return video feed from an iPhone or iPad.
• Supports VLAN mode, which can connect to the receiver’s VLAN without having a router data plan.
• GPS and Partyline status display.
• Support for access to TVU Partyline as a participant (not available in 4K format)

TVU One model FHD

• Compatible with more devices and video formats than ever before
• HD 1080p-60 encoding at as little as 800 Kbps
• Type 10 Micro SD support for up to 8 hours of high-quality video storage
• Pack ships with a 128 GB SD card
• On-board SDI and HDMI support.
• Supports dual-input switching (SDI/HDMI)
• HEVC/H.265 or H.264 video compression
• Support for up to 12 data connections; 6 embedded nano (4ff) modems, 4 external USB, WiFi, and Ethernet
• USB WiFi adapter support
• VLAN mode, which connects to a receiver’s VLAN without having a router data plan
• Supports LTE Category 12 global modems
• Lower power consumption internal battery supports up to 4.5 hours of live transmission
• Portable with one-button operation
• 5G ready
• Auto Sync support via USB drive
• Audio-only transmission mode support
• RVF adapter status and version display (v6.8.2 and v7.0).Supports RVF control via touch screen. Includes an RVF option to support viewing return video feed from an iPhone or iPad.
• Supports VLAN mode, which can connect to the receiver’s VLAN without having a router data plan.
• GPS and Partyline status display. Supports access Partyline (RTIL+ISSP+Timelock)
• Supports access to TVU Partyline as a participant (not available for 4K format)

Features and functions

TVU One transmitter models have a robust hardware design and functions to fit the needs of any live broadcaster. The TVU One runs on the TVU platform and includes the following features and functions:

• Simple Worry-Free Operation: TVU pioneered a one-button operation in portable live video streaming transmitters. TVU One requires no in-field configuration and boots up in less than 30 seconds.
• Small Form Factor, Big Features: TVU One is feature-rich with no compromises to performance or capabilities. To see a full list of hardware and software specifications for TVU One, refer to “Product Specifications.”
• Inverse StatMux Plus: TVU One features proprietary video transmission technology called Inverse StatMux Plus (IS+). With IS+, the unsurpassed HD picture quality is dependably delivered at sub-second latency over cellular 3G/4G/5G LTE modems, even when transmitting in a moving vehicle traveling at over 60 mph/100 kph.
• Powerful Real-Time Store and Forward: TVU One can simultaneously live stream and record. TVU has HD file transfer functionality that ensures the delivery of an HD quality error-free video clip to the studio in real time without waiting until the clip is fully recorded on the transmitter.
• Digital memory card slot and video storage: Supports a 128 GB SD card (providing 8 hours of high-quality video).
• Fully Compatible with TVU Grid: TVU’s IP-based video switching, routing, and distribution solution allows a broadcaster to share a TVU One live video transmission with any other TVU Grid-enabled station, operations center, or physical location. TVU Grid features very low latency when switching, routing, or distributing live video.
• Support for return video feed HDMI adapter (optional): Use this device to receive a high-quality, low-latency SDI return feed in the field from a TVU receiver in the studio, where it can be monitored locally on an HDMI monitor.
• Improved audio quality: Optimized audio transmission quality and compatibility. Supports high bit-rate audio setting up to 320 Kbps.
• Support for external Bluetooth adapter (optional): Communicate via VoIP wirelessly with an external Bluetooth adapter.
• 5G Ready: Two internal hardware radios can be upgraded to 5G technology.
• Support for external 5G devices – Connect to certain external 5G phones/MiFi devices to enable hotspot usage.
• Closed caption pass-through: Support for embedded pass-through of closed captions for 1080i and 720p.
• Support for TVU Partyline: Integrates with remote video conferencing as a TVU One source.
• Speedtest feature: Supports speed testing of the transmission between the transmitter and receiver.
• USB file upload: Supports USB file uploads from a flash drive.
• Stream control: Supports streaming output of a receiver remotely.

About this guide

This software user guide provides detailed information about the following topics:

• Updating to the new user interface
• Operating the TVU One transmitter
• Updating the new TVU One User Interface
• Advanced configuration settings
• Monitoring and controlling the TVU One transmitter
• Advanced transmitter operations
• File-based workflows
• Connectivity through captive portals

Chapter 2 – Introduction, software setup, and configuration

Before you begin

Before using this TVU One software user guide, refer to the latest TVU One hardware user guide. TVU One software builds (v6.8.2 and v7.0) support the RVF adapter. Build v7.0, and higher features two LCD console interfaces to choose from. From the About screen, build v7.0 and higher allows the option to upgrade to the improved User interface, which allows easy access to configuration settings.

If you prefer using the new TVU One User Interface, refer to “Chapter 5 – New User Interface introduction, software setup, and configuration.” Otherwise, continue with Chapter 2.

Note: To upgrade to the new software version, contact TVU Support at +1 650.969.6732.

TVU transmitter LCD touchscreen interface

The transmitter’s LCD touchscreen interface allows transmission control while in the field. When the transmitter is first turned on, and SDI connected, the user will see the status display screen.

The TVU test pattern will display on the LCD screen if no transmission feed is connected.

TVU One transmitter Live status screen descriptions

(1) Transmission Status: The transmission status monitor displays the current transmission status of the TVUPack. If the LCD screen displays “LIVE,” it indicates the transmission is Live. If a camera or input source is not connected to the TVU One transmitter, the LCD panel will display “Online” (Standby) or Preview mode.

(2) Data Card Status Monitor:
Displays the current number and status of all data cards connected to the TVU One. The status of data cards connected to the Pack will appear as green, red, orange, or black. Green status indicates that the data card is connected. Orange status indicates that the data card is attempting to dial. The red status indicates that the data card is not connected. Black status indicates there is no card.

(3) Ethernet Connection: Displays the status of the Ethernet connection.

(4) Receiver Name: Shows the receiver name to which the unit is transmitting.

(5) Hotspot Connection: Displays the status of the hotspot connection.

(6) WiFi Connection: Displays the status of the WiFi connection.

(7) Latency Status: Displays the current latency of the transmission.

(8) Bit Rate Status: Displays the current Bit Rate (B/R).

(9) Audio Input Level Monitor: Dynamically displays the unit’s audio input level (DBFS) with graphical colors. Analog audio input is available via IFB port to embedded SDI.

The Audio mapping feature (e.g.) replace channels 1-2 with channels 3-4.

(10) Battery Status: Indicates the status of the battery.

Operating the TVU transmitter

The LCD screen on the transmitter can be operated with simple taps and swipes of a finger, much like a smartphone with a touchscreen user interface. When accessed, the operational functions and status display interfaces available will appear as a pop-up window or drop-down menu that overlays the preview or live video input. Follow these instructions to access all the transmitter’s features and functions through its LCD touchscreen.

Going Live without updating the console

To go Live, complete the following steps:

1. Turn On the TVU transmitter.
2. Connect the TVU transmitter to a camera source.
3. Tap the center of the LCD screen. A pop-up screen displays.
4. Select the receiver with which you would like to go Live with. Then, press the red Go Live button.

5. When prompted, touch the LCD screen and slide the toggle to the right to start the Live transmission.

Note: To Exit from going Live, touch the X in the top right corner of the screen to close the window.

6. To stop a Live transmission, tap the center of the LCD screen. A “Stop Live” option will be displayed on the screen’s bottom. Slide the toggle from left to right to stop the Live transmission.

To stop a live transmission, tap the middle of the touch screen, and a pop-up screen will appear. A “Stop Live” toggle will appear at the bottom of the page. Slide the toggle from left to right to stop the live transmission. The LCD will display “Standby” in the upper left corner of the screen when the live transmission is stopped.

Selecting a preset transmission mode

To select a preset transmission mode, complete the following steps:

1. Touch above the center of the LCD screen and slide your finger down. The Mode window displays.
2. Slide to select one of the following options:

Note: Your selection will highlight green. The pack must be in live mode before you can change selections.

• Interview: Bitrate 2048, delay 2 seconds
• Normal: Bitrate 5120 delay 4 seconds
• Fast Moving: Bitrate 5120, delay 8 seconds
• SD: Bitrate 2048, delay 4 seconds
• Tapefeed: Bitrate 10240, delay 10 seconds. This mode is optimized for content with multiple scene changes.
• Custom: A custom transmission mode set by the receiver

3. To save your selection, Click OK.
4. To exit from the menu, click the X in the top right corner of the screen.

Latency management

To manage the second and sub-second Latency settings, complete the following steps:

1. Touch the top of the LCD screen and slide your finger down.
2. Touch above the LCD screen and swipe from right to left once. The Latency window displays.
3. Scroll through the menu and tap the menu to make your selection. Then, press OK.

4. To exit from the menu, click the X in the top right corner of the screen.

Data card monitoring

To monitor detailed transmitter information as well as Ethernet, hotspot, and WiFi connections, complete the following steps:

1. Touch the center of the LCD screen and slide your finger down.
2. Touch the LCD screen and swipe from the right to the left three times. The Slot monitoring window displays.

(1) Ethernet
(2) Hotspot
(3) WiFi connection

3. To exit from the menu, click the X in the top right corner of the screen.

Selecting an encoder type

The TVU One model FHD and 4K support onboard H.265/HEVC or H.264 encoding.

To select an encoding option, complete the following steps:

1. Touch the top of the LCD screen and slide your finger down.
2. Touch above the LCD screen and swipe from left to right until the Encoder Type window displays.

3. Touch and slide the menu to make your selection. Then, press OK.
4. To exit from the menu, click the X in the top right corner of the screen.

Turning Off the TVU One transmitter

To turn off the TVU One transmitter, complete the following steps:

1. Press the power button once. A sliding button will display on the LCD screen.
2. Slide the button from left to right to power down the unit.

Charging the internal battery

Note: The battery will charge faster if the TVU One unit is powered OFF.

The TVU One comes with an AC adapter to charge the unit. To charge the TVU One, connect the AC adapter as shown.

Power button status when charging

The TVU One TM1000v3 displays the following power button status when the AC adapter is properly connected and the battery is charging:

• The unit is powered on when charging: Displays a steady green light.
• A flashing red and green light is displayed during a forced shutdown while power is on.
• The unit is powered off and charging: Displays a flashing red light.
• When fully charged, the power off displays a steady red light.
• The power light is off when the battery is not charged or connected to the unit.

Chapter 3 – Advanced configuration

TVU One transmitter information

To access the TVU One model number, Peer ID, software version, App version input, format, and transmitter configuration information, complete the following steps:

1. Touch the top of the LCD screen and slide your finger down.
2. The transmitter information window displays.

3. To exit from the menu, click the X in the top right corner of the screen.

TVU One status monitoring and control using a Web browser, iPhone, or smart mobile device

The TVU Transmitter’s operational status can be monitored, and various transmission functions can be controlled from a Web browser. This interface can be accessed using a standard web browser connected to the TVU One hotspot USB port on the side transmitter panel.

Connecting the TVU One to the internal hotspot

Complete the steps in the following procedure to configure the TVU One to the internal hotspot using your iPhone or smart mobile device.

Configuring the TVU One transmitter for hotspot (optional)

1. Search for the hotspot on your iPhone/smart device. Then, when prompted, enter the case-sensitive SSID:

TVUPACK_XXXX
(Where X is the last 4 digits of the transmitter’s PID)
The default password is the last 8 digits of the TVU One PID

Note: All password characters are uppercase. The password can be changed in the Web UI if desired.

2. Connect to the SSID using your iPhone/smart device. Refer to the following examples of how the status screens display on a smart device Web browser.
3. Once the connection is established, you can open a web browser and enter http://192.168.3.1 in the address line to see the pack status.
4. Click the Home tab to view the system information.

The TVU One FHD and 4K models include a digital audio input with embedded SDI that supports up to 8 channels. This feature provides an optimized audio transmission quality and compatibility and supports high bit-rate audio up to 320 Kbps. Analog audio input is possible via IFB port to embedded SDI.

The audio-only option is only available after enabling the feature.

TVU One transmitter functions and status screen descriptions are as follows:

(1) Drop-down menu: Use the drop-down menu to select, monitor, and control all aspects of transmission, including data cards, Ethernet, WiFi, BGAN, Receiver, and return video feed.
(2) TVU Pack information: Provides information about a specific TVUPack, which includes model number, version number, and PID.
(3) CPU: Displays the current CPU capacity and temperature.
(4) Battery: Main battery status.
(5) Input: Displays the input source.
(6) IFB: Allows the user to change the audio level of the IFB function. Includes analog audio input via IFB port to embedded SDI.
(7) Video: Displays video transmission information and status.
(8) Network: Modem card information, including type, connectivity, and IP address, all organized by slot number.

Ethernet configuration

Complete the following steps in this procedure to set up and configure Ethernet using the TVU One setup and configuration window.

1. Click the drop-down menu and select Ethernet.
2. Click the Slot id drop-down menu and select a slot number.
3. Click the IP Method drop-down menu and select a Static IP or DHCP IP method.
4. If your IP method is static, you can enter a static IP address in the IP Address field.
5. If your IP method is static, enter the Subnet Mask in the Mask field.

The DHCP IP address is automatically generated and cannot be manually entered.

6. If your IP method is static, you must enter the Gateway in the Gateway field.
7. Press the Apply button to save your changes.

WiFi configuration and settings

The WiFi menu provides configuration information and access to change the WiFi settings. The transmitter can optionally support multiple WiFi connections by purchasing optional hardware. For more information, contact TVU Networks support.

When multiple WiFi adapters are connected, you can scan available slots for WiFi adapters and configure the WiFi login information using the TVU One WiFi setup and configuration window.

Configuring WiFi

Complete the steps in the following procedure to configure your WiFi settings:

1. Click the drop-down menu and select WiFi.
2. Press the Scan button to display any available networks. Available networks display in the center panel. Choose the desired network from the center panel.
3. Click the Security Type drop-down menu to review the connection’s security type. This setting supports WPA-DSK and WEP.
4. In the SSID field, verify your wireless network name.
5. Click Connect to save your changes.

TVU One hotspot settings

The hotspot menu provides status information on clients connected through the hotspot.

Configuring hotspot

Complete the following steps in the following procedure to view and change hotspot status:

1. Click the drop-down menu and select Hotspot.

Note: The Connected Client list window displays a list of devices that are connected by way of hotspots.

2. To update the Password, edit the password field provided.

Note: The new password must be 8 characters and does not take affect until the system is restarted.

3. The hotspot feature will enable a connected device to access the internet through one of the available network connections. This access allows file transfers via FTP or any other internet access. If higher bandwidth is required, refer to the topic “Router setting.”
4. To manually select the route taken (for example, a Hotel WiFi network), choose the path from the Route drop-down menu.
5. In the Band drop-down menu, choose 2.4 GHz or 5 GHz.
6. Click Apply to save your changes.

Modem configuration

The Modem screen provides modem configuration information. Many cellular data cards are automatically detected by the TVU transmitter and will self-configure. If this is the case, no further action will be required. If a data card needs configuring, you can use the Modem menu to configure specific data cards.

Configuring data cards

Complete the steps in the following procedure to configure specific data cards:

1. Click the drop-down menu and select Modems.
2. Click the Available Slots drop-down list to display a list of available slots for configuration.
3. Go to the User Name field and enter the carrier user name information from the network carrier.
4. Go to the Password field and enter the carrier password information from the network carrier.
5. Click the Encryption drop-down menu and select the appropriate encryption standard.
6. Go to the Dial number field and enter the carrier dial information from the network carrier.
7. Go to the APN field and enter APN information from the network carrier.
8. Under the Network registration mode, select the Manual register radio button when roaming.
9. Click the Scan Carrier button to scan for available carrier networks.
10. Click Apply to save any changes.

Chapter 4 – Advanced operations

Receiver status and control

Advanced control of the receiver’ Live session can be configured by using the Config page available through the TVU One hotspot feature.

Use the Config window to control bit rate and delay by entering your data in the respective fields and clicking the Apply button to save your settings. This status window also allows you to choose the operational mode provided in the drop-down menu at the bottom of the screen: Interview, Normal, Fast Moving, SD, Tape Feed, and User Definable.

Controlling the live transmission

Complete the steps in the following procedure to select an alternate receiver, view its status, and set up and control a ”Live” transmission:

1. Click the drop-down menu and select Receiver.

2. The R: drop-down menu displays the receiver’s name. To view and select a different receiver, click the R: drop-down menu to scroll and select a receiver from the list.
3. Click the Solo check box if you want a particular TVUPack to only display ‘Online” on the receiver you selected from the R: drop-down menu.
4. In the bitrate (kbps) field, enter the desired transmission bit rate and delay(s).
5. Click the Apply button to save your changes.
6. To Start or Stop the live transmission, click the Live button.

Note: Below the Live and Apply buttons you can view the Receiver status. Receiver status displays the current TVUPack Receiver ID, TVUPack Transmitter ID, Line Quality, Error Rate, and Auto Set information.

7. Click the Mode: drop-down menu to select an alternate Mode for optimized preset bit-rate and latency based on broadcast setting(s).

Chapter 5 – New User Interface introduction, software setup, and configuration

Updating the console and Going live

1. Press the power button, and the TVU One transmitter will begin to boot up.
2. Navigate to the About screen. Swipe your finger from top to bottom once on the LCD touchscreen. Then, swipe left to right until you reach the About screen.
3. Tap the Switch to the new console button at the bottom of the About screen. Then, follow the prompt to reboot.

4. Follow the prompt to reboot.

After reboot, the initial status screen displays.

5. After the unit reboots, the modems begin to connect automatically.

Note: Modem removal must be completed by TVU Support or an authorized TVU reseller.

There are two ways to take your transmission live:

• From the Live button in the initial status screen. This will default to the receiver with which you recently went live. See Going Live.
• From tapping the Settings gear and opening the Config tab to select a receiver. Then, going live. See Selecting a receiver and going live.

Going live

1. Tap the Live button on the initial status screen to start the live transmission.

2. The TVU One unit will prompt you to slide the ‘Slide to go live’ button from left to right.

3. Once the button is engaged, the TVU One begins the live transmission using the last receiver with which you most recently went Live.

Selecting a receiver and going Live

All configuration options and settings are now accessible using the gear-shaped Settings icon located in the bottom left of the LCD.

1. Tap the gear icon to open the Settings screen.

2. Tap the Config tab and tap Receiver.

Note: All of the selections in the Config tab are clickable except for the Story selection.

3. Select the desired receiver from the drop-down menu with which you want to go live and tap the Go Live button.

Note: When starting a live transmission from this menu, you will not be prompted to slide a button. The transmission will begin with a countdown.

4. If you only want to select a receiver but do not want to go live, tap the Back button at the bottom right corner of the LCD touchscreen.

Selecting an encoder option

The TVU One model FHD and 4K support onboard H.265/HEVC or H.264 encoding.

To select an encoding option, complete the following steps:

1. Tap the Gear to open the settings window and the Config tab. Then, tap Encoder.

2. Slide to select one of the following options:

Note: Your selection will highlight green. The pack must be in live mode before you can change selections.

• Interview: Bitrate 2048, delay 2 seconds
• Normal: Bitrate 5120 delay 4 seconds
• Fast Moving: Bitrate 5120, delay 8 seconds
• SD: Bitrate 2048, delay 4 seconds
• Tapefeed: Bitrate 10240, delay 10 seconds. This mode is optimized for content with multiple scene changes.
• Custom: A custom transmission mode set by the receiver

3. To save your selection, Click OK.
4. To exit from the menu, click the Back button in the bottom right corner of the screen.

Latency management

To manage the second and sub-second Latency settings, complete the following steps:

1. Tap the Gear to open the settings window and the Config tab. Then, tap Delay.
2. Use the up and down arrows to make your selection. Then, press OK.

3. To exit from the menu, click the Back button at the bottom right corner of the screen.

Data card monitoring

To monitor detailed transmitter information as well as Ethernet, hotspot, and WiFi connections, complete the following steps:

1. Tap the Gear to open the settings window and the Config tab.
2. Tap Slot. The Slot status window displays. The data cards and their status display along with Ethernet, Hotspot, and Wi-Fi indicators:

(1) Ethernet

(2) Hotspot

(3) Wi-Fi connection

3. To exit from the menu, click the Back button in the bottom right corner of the screen.

About page in the Config tab

The About page in the Config tab displays the Pack’s information and allows users to select a Region setting.

To change the Region setting, complete the following steps:

1. Tap About in the Config tab.
2. Tap the Region drop-down menu and make your selection.

Note: You must reboot the Pack after changing the Region. Changing the Region during a live transmission may cause the live transmission to fail.

3. If a live transmission fails after reboot, the following message displays if the wrong Region is selected. Choose the correct Region setting and restart your transmission.

Language selection in the Config tab

The Config tab allows the user to choose English and Chinese languages. To select a language, complete the following steps:

1. Tap the Config tab and then tap the Language option. The default is English.

2. Select your desired option.

3. When finished, tap the Back button.

Slot selection in the Config tab

A user can view the speed of each slot in real time from the Slot selection in the Config tab. To view a slot speed, complete the following steps:

1. Tap the Config tab and tap Slot. The active slots display.

2. Select a desired slot to view its real-time speed.

3. When finished, tap the Back button.

Stream tab

Using the Stream tab, a user can control the stream output destination of a receiver remotely.

1. Tap the Stream tab.

2. Select a receiver from the “Upload to” drop-down list. Then, select a destination from the “From” drop-down list and tap Publish.

Progressive Download tab – Enable the feature

To enable the Progressive Download feature, complete the following steps:

1. Tap the gear icon.

2. The Pack menu displays. Tap the Progressive Download tab.
3. To enable the Progressive Download feature, tap the Enable slider to the right until it turns green.

Your control selections display:

4. The Camcorder default option displays and is controlled by the camera’s record button.
5. Tap the Record button on the camcorder to display controls.

Note: Stop recording on the camcorder if you need to change your settings.

If you change the settings to the Pack during camcorder mode while it’s running, the following message displays.

Camcorder mode

Camcorder mode can only be used with an SDI input. Having the time code inside the SDI signal is requested.

The following message displays if you change to camcorder mode when the pack mode is running, and the in point is set, but the out point is not set, the processing is interrupted, then it would use the current point as the out point.

When in camcorder mode, when the camera is not recording, “Standby” displays.

When the camcorder is recording, “Rec” displays.

When the camcorder is finished recording, “Standby” displays.

TVU Pack control mode

Pack mode can be used in either SDI or HDMI. Time code is not requested.

1. You can control the clip on the TVU Pack by tapping the Pack button. Tap OK, and a Success prompt displays.
2. Tap the Home button. Your feed will display in “Standby” mode.
3. Tap the icon to enter the control page to set your mark in/out preferences.

When a file is being transferred, including Progressive Download, download, and Auto Sync, a new file transfer icon displays in the top status bar. A prompt will display if a file is being transferred when the Pack is shutting down. The transfer icon displays when a file is being transferred. Tap the file transfer icon in the status bar to enter the File Transfer page to view the details. This is only supported on the new console.

• The icon is red when a Progressive Download is in progress.
• The camera icon is red when the Pack is live with a receiver.

Transferring and marking the file

To access the Progressive Download feature, complete the following steps:

1. From the Progressive Download display, tap the Mark in button to mark the in point. The transfer will start automatically.

2. When the file transfer begins, the transfer icon displays in the status bar. The file duration displays below the Mark out button.
3. You can tap the file transfer icon in the status bar to enter the File Transfer page to view the details. This is only supported on the new console.
4. Tap the Mark Out button to mark the out point.

5. The processing progress of the current clip displays.

6. When the file transfer Progress displays 100%, continue to “Taking the clip live.”

Taking the clip live

1. After the file transfer is complete, this function can also be used during live streaming. To enter the live streaming interface, tap the icon.

2. The live streaming interface displays. To take your clip live, tap the Live button.

3. Swipe the Slide to go live button to connect with the receiver. The Live streaming interface displays.

4. To switch to the Mark interface again, tap the icon.

5. To mark your in and out points, tap the Mark In button.

6. Tap the Mark Out button.
7. The camera icon and “Progressive Download” in the control bar are red when live with a receiver.

Note: The marked clips will not be transmitted during live streaming.

8. Tap the gear icon, then tap the Transfer tab to check the status and completion percentage on the transfer interface. Clips in the Ongoing list have not been processed.

9. Tap the Home button to return to the Progressive Download interface.

10. Tap the camera icon.
11. When the live stream has stopped, tap the Stop button.

12. Swipe the Slide to stop live slider. The transfer will start automatically.

13. When the live stream stops, the camera icon is no longer red. The previously marked segment has now been transferred.
14. Tap the gear icon

Tap the Transfer tab, your clip moves into the “Upload Complete” list.

Your clips will automatically display in the download list on the receiver side.

Disabling the Progressive Download feature

1. Select Progressive Download from the drop-down menu to disable the Progressive Download feature.
2. Make your “Control” changes:

• Camcorder: Tap the Camcorder button.
• Pack: Tap the Pack radio button.

Note: Tap the Upload tab to change the receiver.

3. To disable Progressive Download, move the slider to the left until it turns gray for each control selection.

RVF tab

The return video feed type setting is accessed from the RVF tab.

1. Tap the RVF tab.

2. Select a receiver from the drop-down menu and select the RVF type. Then, tap the Start button.
3. Tap the Home button to return to the RVF control screen.

Upload tab

Using the Upload tab, A user can upload files from a USB flash drive to a Receiver:

1. Tap the Upload tab.

2. Select a receiver from the “Upload to” drop-down list. Then, select a USB source in the “From” drop-down list.

Transfer tab

To view file transfer status, including progressive download, download, and Auto Sync, complete the following steps:

1. Tap the Transfer tab.

The following prompt displays when the file is being transferred when shutting down. The File Transfer window displays.

The following dialog displays if file transfers are in progress when powering off the device.

Chapter 6 – Advanced configuration – New User Interface

This chapter explains advanced configuration procedures when using the new interface.

TVU One hotspot features

Wireless monitoring and control

By connecting to the TVU One’s hotspot, a smart device can monitor and control the TVU One transmitter wirelessly. There are two hotspot connection methods available:

• Scanning a QR code
• Entering the network name + password login

TVU One status monitoring and control using a Web browser, iPhone, or smart mobile device

The TVU Transmitter’s operational status can be monitored, and various transmissions can be controlled from a Web browser. This interface can be accessed using a standard web browser connected to the TVU One hotspot USB port on the side transmitter panel.

Connecting the TVU One to the internal hotspot

Complete the following procedures to configure the TVU One to the internal hotspot using your iPhone or smart mobile device:

Configuring the TVU One transmitter for hotspot (optional)

1. Search for the hotspot on your iPhone/smart device. Then, when prompted, enter the case-sensitive SSID:

TVUPACK_XXXX
(Where X is the last 4 digits of the transmitter’s PID)
The default password is the last 8 digits of the TVU One PID

Note: All password characters are uppercase. The password can be changed in the Web UI if desired.

2. Connect to the SSID using your iPhone/smart device. Refer to the following examples of how the status screens display on a smart device Web browser.
3. Once the connection is established, you can open a web browser and enter http://192.168.3.1 in the address line to see the pack status.
4. Click the Status tab to view the system information.

Connecting to the hotspot using the QR code method

To connect to the hotspot by using the QR code, complete the following steps:

1. Tap the gear icon to open the Settings screen.

2. Tap the Wi-Fi tab.
3. Use your smart device to scan the Hotspot QR code.

Note: Connection is automatic; no password is required when using this method.

4. Once the connection is established, scan the Configuration page QR code. This will display a Web page containing the Pack’s status and settings.

When connected to a GPS device or Partyline session, icons display at the top of the status screen next to the battery status.

Router setting

To access the Router settings, complete the following steps:

1. Tap the gear icon to open the Settings screen.
2. Tap the Router tab. If the router setting is in the ON position, the following screen displays.

3. If the router setting is OFF, the following screen displays.

TVU Router feature

If higher bandwidth is required when using a hotspot, the optional TVU Router feature can be enabled to allow speeds of up to 200 Mbps to clients connected to the TVU Pack.

1. In the status page Router menu, slide the TVU Router switch to the right to enable the Router.
2. Click Subnet Settings and enter the IP address and Subnet Mask. Then click Apply.

3. A green box displays “Connected” to confirm your settings.

Speedtest feature

The Speedtest tab in the Settings menu allows the user to test the speed between the transmitter and receiver.

Returning to the previous console version

If desired, you can switch back to the previous console version after updating to the new console version.

To switch back to the previous console version, complete the following steps:

1. Go to Settings and tap the Config tab. Then, tap About. (This will display basic Pack information.)
2. At the bottom of the About screen, tap the Switch to the previous console button.

3. Follow the prompt to reboot the Pack to activate the change.

New Web interface design and features

The v7.3 and above web interface has the following new configuration panel design and added features. If you are running an earlier version, the previous design will display as default.

If you prefer switching to the new TVU One User Interface, refer to “Chapter 5 – New User Interface introduction, software setup, and configuration.”

USB WiFi adapter feature

Users can create additional WiFI connections with additional USB WiFi adapter support. Users can enable or disable WiFi from the UI. The WiFI will automatically redial if network connectivity fails.

VLAN mode

The VLAN mode feature connects to the receiver’s VLAN without having a router data plan. Go to Menu > General > Network > VLAN to access VLAN mode.

RVF option

The RVF option can now support viewing the return video feed using an iPhone and iPad.

Forced 3G/4G mode

When the forced 3G/4G mode is active, a padlock icon displays in the Modem setting window.

Timelock function enhancement

A Timelock icon displays in the top bar to indicate when the function is active.

Partyline function indicator

When a Partyline session is active, the Partyline icon displays in the top bar.

NTP host status feature

Users can access the NTP host status feature from the touchscreen display and the Web configuration page.

Chapter 7 – File-based workflows

This section provides information and instructions for file-based workflows. Topics in this section include dual-encoder operations, Auto Sync, using the recording function, file upload feature, and Download feature.

Dual-encoder feature

The optional TVU dual-encoder feature records a pristine, high-resolution copy of all detected video directly to the external SSD storage. Thus, no video is lost, even if the original transmission encountered difficulties.

The TVU One transmitter continuously records a high bit rate using a second encoder. The second encoder Is always on when the unit is powered and does not require manual configuration or power.

• A remote operator can then view and extract recorded content from the TVU Transmitter remotely using the receiver download feature.
• In addition, the local TVU operator can access the recorded content for editing purposes.

Auto Sync feature

Auto Sync is a high-speed file transfer feature that automatically pushes the files from the transmitter to the receiver using IS+.

There are two Auto-sync methods you can use to send files to the TVU receiver automatically:

• You can perform Auto sync by inserting a USB stick into the transmitter.
• You can use the TVU transmitter wireless hotspot feature to transfer files directly to the TVU transmitter for upload.

Using the Auto Sync feature with a hotspot (PC)

Complete the following steps to perform an Auto-sync file transfer using a wireless hotspot:

1. Search for the hotspot on your laptop or smartphone. The SSID will be TVUPACK_XXXX.
   (Where X is the last 4 digits of the TVU transmitter PID)
2. Connect to the SSID
3. The password is the last 8 digits of the PID of the backpack (Note: All characters are uppercase)
4. Once the connection is established, obtain the IP address in the Connection Details.
5. Open file explorer, select Network, and enter the IP address. For example: \192.168.3.1
6. The AutoSync folder displays (as shown in the following graphic). Drag and drop the files to be transferred into the AutoSync folder.

Using the Auto Sync feature with a hotspot (Mac)

Complete the following steps to perform an Auto-sync file transfer using a wireless hotspot:

1. Search for the hotspot on your laptop or smartphone. The SSID will be TVUPACK_XXXX.
   (Where X is the last 4 digits of the TVU transmitter PID)
2. Connect to the SSID
3. The password is the last 8 digits of the PID of the backpack (Note: All characters are uppercase)
4. Go to Finder and select Connect to Server under the “Go” tab.

5. Enter “192.168.3.1” in the “Server Address” field and click Connect.

6. The “Connect As” pop-up menu displays. Select Guest and then Connect.

7. Move files you wish to be sent using TVU Auto Sync to the “AutoSync” shared drive icon on your desktop.

Using the Auto Sync feature with a USB stick

The Auto Sync feature allows you to transmit wireless digital content from the TVU transmitter to the TVU receiver using a USB memory stick.

The TVU transmitter will auto-detect the memory stick and automatically transfer the contents to its internal SSD hard drive. The content will then be available for wireless transmission to the TVU receiver.

Attention: The supported disk format is FAT 32 only.

To perform an Auto Sync using a USB memory stick to a TVU One transmitter, complete the following steps:

1. Create a directory named “autosyncimport” in the memory stick.
2. Copy the content you want transferred into the “autosyncimport” directory.
3. Plug the memory stick into any spare USB port on the transmitter.
4. Monitor the file upload status on the TVU transmitter’s LCD screen. Do not unplug the USB memory stick during the file upload, as this may cause the system to malfunction.

Note: The TVU transmitter cannot be “live” to use this function.

Accessing stored content

Local Download of Recorded Content to a USB Memory Stick:

Connecting a USB memory stick (FAT 32 only) to a TVU transmitter while the video source is disconnected will transfer the entire video content of the last session to the memory stick in an NLE-compatible format.

Additionally, on the web-based monitoring and controls interface, the Recording screen (explained in this section and “Working with recorded content”) will list the recorded sessions on the TVU transmitter SSD that are available for download and explain how to use the following three functions that are available in the Recording screen:

• Copy and play
• Upload
• Mark in and Mark out

Copy and Play functions:

The Copy function allows the user to extract recorded clips listed in the recording screen from the transmitter to a local USB drive. To use the Copy function, complete the following steps:

1. Click the drop-down menu and select Recording.
2. Select the check box next to the desired recording(s).
3. Click the Copy button. Users will be warned if not enough space is available on the memory stick.
4. Select a clip from the list to preview recorded content and click the Play button.

Note: Playback is only available on iOS devices

Once a file has been selected to download to the USB, a “Copying” message will display while the file is copied, and a “Complete” message will display when the process is complete.

Note: The TVU transmitter cannot be “live” to use this function.

Upload function

The Upload function in the Recording screen will use the Auto Sync feature to push recorded clips from the transmitter to a remote receiver.

Working with recorded content

Mark In and Mark Out function

The Recording screen’s Mark In and Mark Out function explicitly select a portion of a live ingest for extract or upload.

Complete the steps in the following procedure to use the Mark In and Mark Out functionality in the Recording screen to isolate and copy a live video clip to a USB thumb drive or to upload directly to a receiver using the Recording status window:

Note: The TVU device is always recording when it is powered on and a valid video source is connected.

1. Click the drop-down menu and select Recording.

2. Click the Mark IN button to mark the IN point of a segment in the recorded video on the TVU Pack.
3. Click the Mark OUT button to mark the OUT point of a segment in the recorded video on the TVU Pack.

Note: After the IN and OUT points are identified, it is possible to play the clip, copy the clip locally to an inserted USB thumb drive, or upload it directly to the selected receiver.

4. In the Name field, enter a specific name for the recorded segment.
5. Click the Apply button to add the recording to the recorded segment list at the bottom of the Recording status window.
6. To search for and display a recorded video segment by date, click the calendar icon in the Query search field, select a recording date, and then click the Query button to display the recording in the list. Click the Select All check box to display only recordings completed on a selected date.
7. To select and play a preview of a specific video recording in the list, click the check box next to the recording and click the Play button.
8. To copy a clip from the list to a TVU Pack, insert the thumb drive into the TVU Pack USB port, and click the recorded file check box in the list. Click the Copy button.
9. Click the Upload button to transfer the copied recorded file from the TVU Pack to the default receiver (designated in the receiver window).

Upload feature

The TVU One Upload window allows you to upload files to a particular receiver using the Auto Sync feature.

Using the Upload window

Complete the steps in the following procedure to select a specific receiver to upload files from:

1. Click the drop-down menu and select Upload.
2. For each file uploaded, select the specific receiver to which you would like the files uploaded from the drop-down menu under the file name.
3. Once the receiver is selected, click the Select Default R: check box to make your selection the default receiver. This will enable all future files to be uploaded to the default receiver.
4. Click Apply to save your changes.

Note: For instructions about uploading files from a TVU Transmitter to the TVU Receiver, refer to Chapter 7 “Using the Auto Sync File Transfer with a hotspot”, or “Using the Auto Sync feature with a USB stick” for more information.
Note: The TVU transmitter cannot be “live” to use this function.

Download feature

The download (pull) RX feature lets the operator see and extract recorded Pack video remotely.

The download local Pack (T) feature allows local access to recorded content for editing purposes.

Refer to the Receiver Operating Manual for detailed information about the Download feature and its functionality.

Progressive download feature

The Progressive download feature allows real-time simultaneous download streaming from a file-based clip. This feature allows the operator to begin playback of the media before the download is complete.

Note: When delivering using the progressive download feature, you can encode at higher variable bit rates than with streaming.

To use the Progressive download feature, complete the following steps:

1. To start the progressive download feature, click the Download tab.
2. Click the Enabled radio button. Then click Apply.

Alert feature

The Alert feature allows users to send messages between transmitters and receivers.

Complete the following steps to send a message to another transmitter or receiver:

1. Click the drop-down menu and select Alert.
2. In the “To” field, enter the recipient’s TVU receiver or transmitter PID.
3. Enter your message content in the field to the left of the Send button. Then click the Send button to send your message.

Notes:
1. The Received field lists the number of messages that were received by the TVU One transmitter.

2. The Sent field lists the messages that were sent from the TVU One transmitter.

3. Just below the Sent field, is a list of detailed messages from the latest to the oldest.

Audio channels

The Audio channels window allows you to switch audio channels between 4 and 8.

Note: TVU One transmitter that’s running Version 6.0 allows audio only transmission through the BNC connector, and it’s up to 4 channels. By default, the screen will show black screen during the transmission.

The TVU One transmitter running version 6.5 and higher allows 2, 4, and 8-channel switching.

Complete the following steps to update the audio switching setting:

1. Click the drop-down menu and select Audio.
2. Select the audio channel you desire and click the Apply button.

Upgrade firmware

Users can upgrade the embedded radios to the latest firmware using the Firmware upgrade window.

Complete the following steps to update the audio switching setting:

1. Click the drop-down menu and select Firmware Upgrade.
2. Follow the online instructions. A confirmation message displays if your firmware does not need to be upgraded.

Chapter 3 – Product specifications

© Copyright 2023 TVU Networks Corporation. All rights reserved in all media.
Document Part Number: TVU One FHD and 4K SW UG Rev F EN 03-2023